SHIPPING INFO // F A Q
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Updated to keep it short and sweet for 2025:
All items are handmade to order in the BACON HQ in downtown Guelph, Ontario, Canada. Due to the volume of orders (sometimes) please allow me 48-72 hours to process, print & ship your order.
Sometimes my online inventory is off due to selling at in-person events & clumsiness to remember to change the inventory on my part. (Does this outfit make me look flawed?) If this is the case, I'll email you to get a different design for you, or a refund.
No refunds/no exchanges. Double check the size charts and if you need to err on the side of caution, size up.
We are not responsible for lost/missing/stolen parcels. While I'm truly sorry to hear about your missing package, once an order is marked as “delivered” by the carrier, my job is done. I'm a small business, not a crime-fighting squad, so I can’t be responsible for what happens after delivery. (I’d totally send you a Bat-signal if I could.)
Here’s what you can do if your package has gone AWOL:
1. Check with your neighbors. Sometimes a friendly (or nosy) neighbor might “borrow” your package for safekeeping.
2. Contact the delivery carrier. Most carriers, like USPS, FedEx, or UPS, can investigate and might even reimburse you if a package goes missing.
3. File a police report. Yep, porch theft is a crime—time to let the local authorities know about those sticky-fingered bandits.
Pro tip for the future: consider selecting a shipping option that requires a signature or have your package delivered to a secure location like your workplace or a parcel locker.
I know it’s a bummer, but I can’t replace packages that have been stolen after delivery. Remember: don’t let the porch pirates win—plan your deliveries with safety in mind!
Items can typically take between 24-72 hours to be printed and additional time to be processed and shipped. Typically items are shipped within 2 days of order date, but is subject to change on an order to order basis.
If you have any issues, contact me directly: admin@baconandbarbells.co